An introduction to DTC-Telecom
DTC-Telecom comprises two companies: DTC Ltd (est.1991) focuses on the recovery and recycling of telecoms equipment, and DTC International Ltd (est. 2005) supplies the global telecoms industry with quality refurbished voice and data products. Today, DTC-Telecom has expanded to include total asset management services. A company with global reach, we operate from Northamptonshire in the UK, where we have a 23,000sq foot warehouse and a large recycling facility.
By constantly expanding our products and services to a committed and loyal global customer base, we are proud to have set industry standards in quality, efficiency and corporate social responsibility, and to have gained awards from BSI (British Standards) in Quality and Environmental Management. The North American Association of Telecommunications Dealers has also recognised DTC-Telecom as an approved trader of telecoms equipment, enhancing our international reputation as a trusted industry leader.
Mission and Objectives
Our Mission Statement:
To be a leading supplier of telecoms equipment, ensuring efficient recycling and secure asset managment. To provide the best service to our clients to help preserve the environment for all.
Our Objectives
- To sell high quality products to maintain customer relationships
- To constantly check stock levels to ensure we have the right products to offer our customers
- To value customer opinion and seek advice on how we can improve our services
- To expand our services and always strive to be better
Our Location
DTC-Telecom is located in Croughton, Northamptonshire:
Awards
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The BSI ISO 9001 Quality Award The BSI ISO 9001 is a quality management award and is the worlds most established quality framework. It is currently being used by 897,000 organisations in 170 countries worldwide. It helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement. |
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The BSI ISO 14001 Environment Award The BSI ISO 14001 is an internationally accepted standard that shows effective integration of environmental considerations within management systems. The standard is designed to address the delicate balance between maintaining profitability and reducing environmental impact; with the commitment of the entire organization. The ISO 14001 has allowed us to identify aspects of their business that impact on the environment and produce a management programme to achieve the highest possible standards. |
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The North American Association of Telecommunications Dealers (NATD) The NATD is a nonprofit organization of companies who provide telecom products to the business community and governments around the world. The NATD vets all members vigorously and has a strict code of ethics that all members sign up to. By abided to the NATD code of Ethics, we offer customers security in all transactions being carried out. This has helped in creating a trustworthy brand image and gaining a positive reputation. |
Corporate Responsibility
Our Green Credentials
At DTC Telecom, we help businesses protect the environment by safely disposing of hazardous and non-hazardous materials. By recycling and reselling cost-effectively, we find the best possible solution for our clients. As leaders in our field, DTC Telecom is proud to have exceeded the demands of new environmental legislation. Our waste carrier licence proves we are trusted to handle controlled waste under the Control of Pollution Act.
We operate as an Authorised Facility licensed (ATF) by the Environment Agency and all our processes comply with the WEEE Directive. Our major recycling plant is specifically designed for the correct disposal of obsolete telecommunications and data equipment. For example, up to 96% of metal content is reclaimed and cables are 100% recycled. All equipment is recycled in strict compliance with local government legislation and in accordance with our Duty of Care under the Environment Protection Act 1990.
The BSI ISO 9001 and ISO 14001 registration reflects the quality of our recycling process and is supported by a full audit trail from collection to disposal (inspection available on request). See our awards page for more information.
Our Employees
Our dedicated staff are committed to providing a responsive, efficient service, while our experienced recovery teams take pride in decommissioning and removing hardware from clients’ premises with minimum disruption.
Client Comments
Company names and Surnames have been removed from these comments but are available on request.
The guys just popped over to collect the lab stuff. So Just wanted to give you a big thank you for this! Top job, cheers guys!
Steve
Just to let you know that I am very impressed with the efficient and professional recovery of the old Analogue equipment carried out by DTC Ltd. Would you please pass on my thanks to them?
Charlie
Our Company is very happy with the standard of work carried out during the removal of redundant equipment from the Digital Media Centre during refurbishment work. The work was completed in a safe manner without causing any disruptions and the site was left in a good order. Looking forward to seeing you guys on-site soon to take away more of our kit.
Keith
We had 2 of your engineers completing a kit removal on the 3rd August in Belfast (Steve and Ian). I just wanted to let you know that I was totally impressed by both their work ethic and professionalism. In all the work that has been carried out here in the last 10 years since I have been here, which involved removing and decommissioning kit, their work has been by far the most efficient. Please pass on my thanks.
Brian
We had a couple of engineers from DTC on site regarding the removal of all the old telephony equipment, There was a lot of kit as well as possibly the worse cabling I have seen. I just wanted to pass on my thanks to the engineers as they managed to do this with no impact to the office (which is small) at all. The building has recently undergone a huge refiubishment and the engineers were conscious of this and made every effort not to knock any walls or the inside of the new lifts. The room they removed the kit from was left very clean afterwards. I was very happy with their attitude and would be more that happy if they were involved in any work here in the future.
Simon
I am writing to inform you that the collection of old telephony equipment from Burnley Pension Centre has successfully been carried out and would like to comment on the professionalism of your staff in carrying out the removal. All three drivers are an asset to your company. Once again many thanks for the excellent service.
Ayyub
I can confirm that the removal of all the redundant equipment from Swansea has now been completed. All work has been carried out to a very high standard by DTC and their approach was very professional, with no input required from the First line service manager team on site.
Syd
Our Ethics Policy Summary
DTC Telecom expects that all of its business is conducted in compliance with high ethical standards of business practice. We apply these standards to all dealings with employees, customers and suppliers.
Our Ethics Policy has been developed to ensure that our business is conducted in adherence with high ethical and legal principles and sets standards of professionalism and integrity for all employees and operations worldwide.
- All employees have the right to expect and the responsibility to ensure that DTC Telecom’s business is conducted with high ethical standards and legal principles;
- Our policy is to operate within applicable law;
- Discrimination or harassment of any kind will not be tolerated;
- As a matter of policy, we do not make political donations;
- No bribes shall be given or received;
- Conflicts of interest must be avoided;
- We aim to be a responsible partner within our local communities;
- Employees are encouraged and supported to report, in confidence, any suspected wrong doing.
Our internal control process includes the review of appropriate ethical behavior.
