An introduction to DTC-Telecom

DTC-Telecom comprises two companies: DTC Ltd (est.1991) focuses on the recovery and recycling of telecoms equipment, and DTC International Ltd (est. 2005) supplies the global telecoms industry with quality refurbished voice and data products. Today, DTC-Telecom has expanded to include total asset management services. A company with global reach, we operate from Northamptonshire in the UK, where we have a 23,000sq foot warehouse and a large recycling facility.

By constantly expanding our products and services to a committed and loyal global customer base, we are proud to have set industry standards in quality, efficiency and corporate social responsibility, and to have gained awards from BSI (British Standards) in Quality and Environmental Management. The North American Association of Telecommunications Dealers has also recognised DTC-Telecom as an approved trader of telecoms equipment, enhancing our international reputation as a trusted industry leader.

Mission and Objectives

Our Mission Statement:

To be a leading supplier of telecoms equipment, ensuring efficient recycling and secure asset managment. To provide the best service to our clients to help preserve the environment for all.

Our Objectives

To sell high quality products to maintain customer relationships
To constantly check stock levels to ensure we have the right products to offer our customers
To value customer opinion and seek advice on how we can improve our services
To expand our services and always strive to be better

Corporate Responsibilities

Our Green Credentials

At DTC Telecom, we are committed to helping businesses protect the environment by safely disposing of hazardous and non-hazardous materials. By recycling and reselling cost-effectively, we find the best possible solution for our clients. As leaders in our field, DTC Telecom is proud to have exceeded the demands of new environmental legislation. Our waste carrier licence proves we are trusted to handle controlled waste under the Control of Pollution Act. We are exempt from Waste Management licensing by the Environment Agency and all our processes comply with the WEEE Directive. Our major recycling plant is specifically designed for the correct disposal of obsolete telecommunications and data equipment. For example, up to 96% of metal content is reclaimed and cables are 100% recycled. All equipment is recycled in strict compliance with local government legislation and in accordance with our Duty of Care under the Environment Protection Act 1990. The BSI ISO 9001 registration reflects the quality of our recycling process. This is supported by a full audit trail from collection to disposal (inspection available on request). See our awards page for more information.

Our Employees

Our dedicated staff are committed to providing a responsive, efficient service, while our experienced recovery teams take pride in decommissioning and removing hardware from clients’ premises with minimum disruption.

Our Location

DTC-Telecom is located in Croughton, Northamptonshire:

Awards


	The BSI ISO 9001 Quality Award The BSI ISO 9001 is a quality management award and is the worlds most established quality framework. It is currently being used by 897,000 organisations in 170 countries worldwide. It helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement. Click here to view our BSI ISO 9001 Quality Certificate
	The BSI ISO 14001 Environment Award The BSI ISO 14001 is an internationally accepted standard that shows effective integration of environmental considerations within management systems. The standard is designed to address the delicate balance between maintaining profitability and reducing environmental impact; with the commitment of the entire organization. The ISO 14001 has allowed us to identify aspects of their business that impact on the environment and produce a management programme to achieve the highest possible standards. Click here to view our BSI ISO 14001 Quality Certificate
	The North American Association of Telecommunications Dealers (NATD) The NATD is a nonprofit organization of companies who provide telecom products to the business community and governments around the world. The NATD vets all members V vigorously and has a strict code of ethics that all members sign up to. By abided to the NATD code of Ethics, we offer customers security in all transactions being carried out. This has helped in creating a trustworthy brand image and gaining a positive reputation.

Corporate Responsibility

Our Green Credentials

At DTC Telecom, we help businesses protect the environment by safely disposing of hazardous and non-hazardous materials. By recycling and reselling cost-effectively, we find the best possible solution for our clients. As leaders in our field, DTC Telecom is proud to have exceeded the demands of new environmental legislation. Our waste carrier licence proves we are trusted to handle controlled waste under the Control of Pollution Act.

We operate as an Authorised Facility licensed (ATF) by the Environment Agency and all our processes comply with the WEEE Directive. Our major recycling plant is specifically designed for the correct disposal of obsolete telecommunications and data equipment. For example, up to 96% of metal content is reclaimed and cables are 100% recycled. All equipment is recycled in strict compliance with local government legislation and in accordance with our Duty of Care under the Environment Protection Act 1990.

The BSI ISO 9001 and ISO 14001 registration reflects the quality of our recycling process and is supported by a full audit trail from collection to disposal (inspection available on request). See our awards page for more information.